Specialists in Mental Availability & Distinctive Brand Asset research
Mental Availability Brand Health Tracking
What is Mental Availability?
It’s a measure of how easily your brand comes to mind when a customer is in a buying situation. The more people who think of you, across more situations, the greater your Mental Availability and the more you will sell.
Why is measuring Mental Availability important?
Without it you’re flying blind. Our Better Brand Health Tracking provides a powerful window into consumer’s minds, helping you understand strategically which memories matter most for growth, enabling you to design activities that build Mental Availability.
How do you measure it?
We use the Category Entry Points (CEPs) framework, developed by the Ehrenberg-Bass Institute. CEPs are the cues and triggers that lead people to your category, and we measure how strongly your brand is linked to them, relative to competition, via an online survey.
How does the process work?
It’s typically a 3 stage process.
- We start by Exploring the mental cues & situations that matter most through secondary and Qualitative research.
- We then Evaluate your brand’s market position against them via an online Quantitative survey.
- Finally, help you build a clear, actionable Roadmap that your entire internal teams & external partners can get behind.
Why is this better than traditional brand tracking?
It provides a direct link between your brand’s mental market share and future sales growth. Our approach moves beyond vague image statements to give you actionable insights that help your brand get chosen more often.
Distinctive Brand Asset Testing
What are Distinctive Brand Assets (DBAs)?
They are the sensory cues that help customers identify your brand without seeing its name. This includes your logo, colours, slogans, jingles, characters, or even a unique font. DBAs help people recognise and think of your brand in many situations.
Why is it crucial to test DBAs?
Making a change to a brand asset, or it’s deployment, without knowing its true value is a huge risk. This research gives you the confidence to invest in the right ones and maximise the brand impact of your marketing on consumer memory.
How does your DBA testing work?
We evaluate assets via an online survey on 2 metrics: Fame & Uniqueness. Fame is the percentage of people who link the asset to your brand, while Uniqueness is the percentage who only link it to your brand and no one else.
How does the process work?
Again, it’s typically a 3 stage process.
- We start by Exploring the potential assets to test from your brand’s past and present via secondary & sometimes Qualitative research.
- We then Evaluate a shortlist of your assets, and competitors, via an online Quantitative survey, on Recognition & Uniqueness.
- And ultimately help you Prioritise 1-3 assets to maintain & build over time & through the line.
Why is this approach better than other DBA testing?
Most testing methods get lost evaluating whether an asset is ‘liked’ or what it communicates, which are secondary concerns at best. Our approach focuses on the one job that actually builds brand value: whether the asset brings your brand, and only your brand, to mind.

